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Security and privacy

Security built into every app

How Arcane Suite protects your account, your email and your files, and what we will and won't do with your data.

Encryption

Encrypted on the way and where it's kept

Your email, files and messages are protected from the moment they leave your browser.

Encrypted in transit

Every connection is encrypted, from your browser to our servers.

Encrypted at rest

Our database and file storage providers encrypt everything they store.

End-to-end encrypted Vault

Passwords and secrets are encrypted on your device before they reach us, so we can't read them.

Passwords stored as hashes

We never keep your password itself, only a hash of it.

Your account

Protect your account

Manage all of this in Account › Security.

Two-step verification

Use an authenticator app, with backup codes in case you lose your phone.

Security alerts

We email you and notify you when there's a sign-in from a new device, or when your password, two-step verification or recovery email changes.

Your devices

See where you're signed in and sign out of any device. Unused sessions end after 30 days.

Leaked password check

New passwords are checked against known data breaches. Only part of a hash is sent, never the password.

Business

Control for administrators

Organizations decide how their accounts and data are used, from the Admin console.

Manage people

Create, suspend and delete accounts, reset passwords and sign people out.

Audit log and alerts

See sign-ins with their IP address and device, sharing, administrator actions and the email log, and get alerted about security events.

Data export and retention

Export each person's mail and Drive files, and delete old mail automatically.

Vault account recovery

Let administrators recover access to Vault for people in the organization.

Your data

Your work stays yours

Arcane Suite is paid for by the people and businesses who use it, not by advertisers. Our incentive is simple: protect your data.

No ads, ever

We don't read your email or files to target ads.

We don't sell your data

We neither sell it nor share it with advertisers.

No AI training, no trackers

We don't use your content to train AI models, and there are no third-party trackers in the apps.

Take your data with you

Export your data whenever you like, or delete your account and everything in it.

Where your data lives

Stored in the United States

The apps run on established infrastructure providers, which process your data only on our behalf.

See every provider and what it does in our Privacy Policy.

  • VercelHosts the apps and this website.United States (Washington, D.C. area)
  • NeonOur database (Postgres), where the apps keep your data.United States (N. Virginia)
  • CloudflareFile storage, live editing, chat and Meet calls.Cloudflare's global network
  • ResendSends and receives email, using Amazon Simple Email Service.United States (N. Virginia)
Report a security issue

Found a vulnerability? Tell us

Email contact@arcanalabs.com.br with what you found and the steps to reproduce it. We review every report and will keep you updated.

Please don't access or change other people's data, and give us reasonable time to fix the issue before you share it publicly.

No system is perfectly secure. If a breach affects your data, we'll tell you as the law requires.

Start using Arcane Suite today

Create your account in under a minute, or bring your business and its domain.

Create your Arcane Suite account

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